NatWest Group has named Solange Chamberlain as the new CEO of its retail bank, starting 1st July, pending regulatory approval.
Chamberlain joined NatWest in 2019 and has held senior roles, including chief operating officer of the commercial bank, later expanding her remit to commercial and institutional banking after a merger.
Since April 2024, she has been group director of strategic development and a member of the group executive committee.
Before joining NatWest, Chamberlain spent seven years in various roles at Lloyds Banking Group.
Chamberlain will report to Paul Thwaite, CEO of NatWest Group, and join the executive committee of NatWest Holdings.
Chamberlain said: “I’m delighted to have the opportunity to lead NatWest’s retail bank at such an exciting time.
“Over 18 million customers rely upon a combination of our market-leading digital offering and talented colleagues, whether they’re buying a home, saving for the future, or managing their money.
“By focusing on our customers’ needs and ensuring they can bank with us in a way that suits them, we have a great opportunity to build on these relationships and begin new ones. I can’t wait to get started.”
Thwaite said: “I’m delighted to welcome Solange as the new CEO of Retail at such a pivotal time for NatWest.
“She has a deep understanding of the competitive and fast-moving environment we’re operating in and will help us accelerate our strategy.
“Her knowledge of our customers, sharp strategic thinking, and track record of transformation delivery will help us to grow our retail business and succeed with customers.”
