Over 1,200 Yorkshire Building Society (YBS) members have now signed up to use the Snugg platform, marking a major milestone in its mission to support homeowners in making their homes more energy-efficient.
This achievement follows the society’s partnership with Snugg, launched in December 2024, which provides customers with access to Snugg’s innovative online platform.
The tool offers personalised energy efficiency plans, guidance on retrofit improvements, eligibility checks for government grants, and connections to trusted installers via Trustmark.
The most common motivations for customers using the platform included making their homes warmer and more comfortable (30%) and improving their Energy Performance Certificate (EPC) ratings (15%).
The platform’s tailored plans help customers access government-backed grants such as ECO4, GBIS, BUS, and the Warm Homes Local Grant, making energy upgrades more affordable. Currently, the average grant eligibility for Yorkshire Building Society customers is £4,145.
Some of the most commonly recommended modifications include replacing incandescent lightbulbs (77%), installing solar panels (47%), installing insulated external doors (44%), and topping up loft insulation (35%).
Over 60% of the customers who have used the tool have also opted in to receive ongoing communications, enabling Snugg to keep them updated with new grants and platform enhancements.
Siobhan McHale, product development manager for sustainable homes at Yorkshire Building Society, said: “We’re thrilled that over 1,200 of our members have already taken the first step towards a more energy-efficient future.
“This milestone shows the real appetite among homeowners to make a difference, not just for their energy bills, but for the planet. Our partnership with Snugg is all about making that journey simpler and more accessible.”
She added: “Approaching energy efficiency improvements can feel overwhelming but we can see that, by using Snugg, thousands of our customers are taking the first step to make plans that could improve the efficiency of their homes.
“Making this process simple was always the aim of partnering with Snugg and we’re delighted with the results in our first six months.”
Robin Peters, CEO and co-founder of Snugg, said: “It’s fantastic to see so many Yorkshire Building Society members embracing the Snugg platform.
“Every home that becomes more energy-efficient is a step closer to a net zero UK. We’re proud to be working with Yorkshire Building Society to turn awareness into action.”
