Knowledge Bank has launched a beta feature called KB Assist, the first artificial intelligence (AI) tool for criteria search in the UK.
With KB Assist, brokers can type in their case query and get instant suggestions on which criteria areas to look at next.
The tool is designed to help brokers save time and reduce uncertainty, especially when dealing with unusual or complex cases.
It also helps new brokers quickly find their way around the Knowledge Bank system.
Nicola Firth (pictured), CEO at Knowledge Bank, said: “This launch marks the beginning of a new era in criteria search.
“For the first time, brokers can harness AI directly within Knowledge Bank to streamline their process, improve accuracy and deliver an even better service to their clients.
“We’re proud to be the first to bring this innovation to the market – and this is only the beginning.”
Firth added: “A whole series of AI-based releases are in development, designed to elevate the experience for both brokers and lenders.”
