Tembo has hired Alexander Snapes as its head of customer relationship marketing (CRM).
Snapes brings more than a decade of eCommerce and digital marketing experience to the role.
He joins from Bark, the services marketplace, where he spent nearly four years as head of CRM, leading customer engagement and retention strategies during a period of rapid growth.
His appointment follows the recent hire of Shahi Sattar as director of savings, who joined from Trading 212.
Together, these appointments underline Tembo’s focus on delivering customer service excellence and accelerating growth in the savings and mortgage market.
Snapes said: “This is such an exciting time to join a fast growing, mission-driven business like Tembo.
“I’m looking forward to using my skills and experience to help more people achieve the dream of homeownership, while supporting Tembo’s ambition to transform the way the next generation saves and buys their first home.”
Richard Dana, founder and CEO, Tembo said: “We are delighted that Alexander has joined the Tembo team.
“His skills and experience will be invaluable as we continue to grow, while ensuring we provide the very best customer experience.”
