Pepper Advantage to acquire Computershare’s UK mortgage servicing arm

Pepper Advantage has agreed to buy Computershare’s UK mortgage servicing business, Computershare Loan Services, in a deal that will lift its UK assets under management to about £50bn once approved by regulators.

The acquisition will fold Computershare’s mortgage servicing operations – including Topaz Finance and Zephyr Homeloans – into Pepper Advantage’s existing hubs in London and Uxbridge.

By combining the loan books and their historical data with Pepper Advantage’s proprietary PRISM credit-management technology, the company plans to deepen analytics, strengthen early risk detection for vulnerable customers and broaden the intelligence it provides to institutional clients.

Pepper Advantage intends to migrate its entire UK portfolio onto PRISM. The company said the move will improve customer outcomes through enhanced workflow automation and integrated data.

Fraser Gemmell, group CEO at Pepper Advantage, said: “This acquisition is a significant step forward in our mission to use technology to transform the customer experience and improve the service they receive.

“It is also a milestone for Pepper Advantage as we grow our UK AUM and significantly expand our capacity to serve a wider client base.

“This strategic move reflects our ongoing commitment to enhance credit management through technology; strengthen our platform capabilities; broaden our data insights; and support better outcomes for clients and customers.

“Computershare has been a great steward of the loan services business, and I am thrilled to welcome its talented UK mortgage team to the Pepper Advantage family as we embark on this exciting journey together.”

The transaction, which will create a combined servicing platform for institutional lenders and investors, is expected to close by late 2025 subject to regulatory approval.

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