Equity Release Group (ERG) has appointed three new independent equity release advisers to its advisory arm, Equity Release Supermarket (ERS).
The new advisers – Haydn Garnett, Claire Nicol and Tara Fennell – join from StepChange’s former advisory division, following ERS’s partnership with the debt charity, which saw the firm become StepChange’s exclusive later-life lending advice partner.
ERG, which operates three divisions including its referral service Equity Release Partners and technology platform Equitec, said the hires bring extensive financial services and debt counselling experience, strengthening its nationwide advisory capability.
Mark Gregory, founder and CEO of Equity Release Group, said: “We’re delighted to have recruited advisers who previously worked at StepChange.
“At the heart of this collaboration is a shared commitment to helping, guiding, and supporting more people with their financial options.
“The expertise of our newest team members will be invaluable in delivering this, while also helping to raise standards across the industry, a key part of our long-term strategy.”
He added: “With an uplift in our activity this year, coupled with developments within the business, we made the decision to upscale our growth plans.
“We are therefore thrilled to welcome Haydn, Claire and Tara to our well-established team and to further strengthen our position in the market.”
Garnett, who spent over a decade in financial services and multiple roles at StepChange, said: “I’m really excited to join this incredible firm. Their customer-centric approach, commitment to innovation, and vision for lifting industry standards were central to my decision to come on board.
“The smartER™ comparison platform and fully integrated digital Factfind have redefined compliance, accuracy and usability across the sector, transforming how customers research, compare and access later-life lending options.”
Nicol highlighted her focus on supporting clients in vulnerable circumstances, saying: “In 2019, I transitioned into advising on Equity Release, and by using my debt advice experience, I’ve gained a deep understanding of the emotional and practical challenges clients face when in financial difficulty.”
Fennell added: “I’m extremely proud to work for Equity Release Supermarket, a firm that truly shares my values.
“I’m committed to delivering an outstanding client experience through clear communication and consistent support.”
