Hampshire Trust Bank (HTB) has completed a £400,000 refinance for an experienced landlady in Egham, Surrey, helping them beat a tight deadline and avoid significant penalties on an existing bridging facility.
The case was introduced by Kuldip Shokar, director of Karaya Capital, with the borrower facing a six-week deadline before the expiry of their bridge facility.
HTB was able to deliver the facility, secured against a six-bed house in multiple occupation (HMO) bungalow valued at £650,000, which was completed at 75% loan-to-value (LTV) on a 5-year term.
The deadline left no margin for delay, so HTB progressed valuation and legal workstreams simultaneously, engaging Capital Value Surveyors and Pure Law from day one.
Serena Grewal (pictured), regional account manager at HTB, worked closely with underwriter Simone Thompson to coordinate all parties and maintain momentum throughout.
The facility raised sufficient funds to clear the bridge in full, allowing the client to move forward without disruption.
Grewal said: “Time was tight, so we had to plan everything from the start. We instructed valuation and legals on day one and kept constant dialogue between everyone involved.
“The accessibility of our underwriting team and our focus on the outcome, not the obstacles, made the difference.
“The client repaid the bridge on time, avoided heavy penalties and moved straight into a long-term position that gives them stability for the future.”
Kuldip Shokar, director at Karaya Capital, said: “From the first call it was clear the team were on the front foot. Communication was clear, decisions were quick and everyone stayed accessible throughout.
“Having underwriters we could reach directly and a BDM who kept every part moving meant the case never lost momentum. That level of coordination is what brokers need when deadlines are non-negotiable.”
Andrea Glasgow, sales director, specialist mortgages and bridging finance at HTB, said: “When deadlines are this tight, structure and clarity make all the difference.
“Our teams work closely with brokers and underwriters from the very start, keeping communication open and decisions quick.
“That close coordination gives brokers confidence that, however complex or time-critical a case might be, we will see it through.”
