GB Bank has rolled out a redesigned website aimed at improving the experience for both intermediaries and customers.
The updated platform has been rebuilt to provide clearer navigation, better access to information and a stronger focus on the needs of brokers.
The new intermediary section brings together key details on the bank’s buy-to-let and bridging finance products.
It includes lending criteria for each proposition, a comprehensive FAQ page and a new lending enquiry form supported by an AI-powered chatbot.
Brokers can use the tool to sense-check cases and book meetings directly with relationship managers to discuss complex queries.
The site also highlights tailored solutions for residential, semi-commercial and commercial property investments, with lending available to UK companies, individuals, offshore structures and foreign nationals with a UK bank account.
Direct customers have also seen improvements, with a redesigned savings area that makes it easier to compare products and complete applications online.
Accounts can be managed through the website or via the GB Bank mobile app on the App Store and Google Play.
Mike Says, CEO at GB Bank, said: “This new website marks a significant milestone in our journey to become the go-to bank for property investors and savers alike.
“We’ve listened to our intermediary partners and customers, and built a platform that’s intuitive, informative, and tailored to their needs.”
He added: “We know that speed, clarity, and access to decision-makers are vital for brokers. Our new website puts those needs front and centre.
“It’s been designed to save brokers time, give them confidence in our criteria, and make it easier to get in touch with our team, particularly on complex or high-value deals.
“Whether you’re a broker looking for bespoke lending solutions or a saver seeking competitive rates, our new site makes it easier than ever to engage with GB Bank.”
