
Post-contract variation is becoming the mortgage market’s next technology challenge
Steve Carruthers says lenders should focus as much on post-completion mortgage servicing as origination to improve customer outcomes.

Steve Carruthers says lenders should focus as much on post-completion mortgage servicing as origination to improve customer outcomes.

Steve Carruthers discusses why mortgage lenders are using technology to support, rather than replace, human underwriters.

Steve Carruthers discusses how lenders must modernise legacy systems and adopt integrated technology to stay competitive amid regulatory and market pressures.

The technology will be used across mortgage and automotive finance workflows, enabling lenders to automate document verification and reduce manual processing.

Steve Carruthers, growth director at Fignum, discusses how mortgage tech change is gradual and focused on data and process improvements.

Charles Roe said: “Technology, data and execution capability are now central to delivering good outcomes for borrowers and supporting a resilient mortgage market."

Steve Carruthers argues that for UK mortgage lenders, sustainable scale now depends as much on responsive, flexible partners as on technology itself.

Carruthers joins from Finova, where he served as business development director for mortgages, leading growth initiatives for the company's Mortgage Sales and Origination platform (MSO).

Before joining Fignum, Lloyd held the position of chief customer officer (UK) at PEXA, a global fintech firm.
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