Vernon Building Society appoints its first head of change management

Vernon Building Society has appointed Stephen Monaghan (pictured) to the newly created role of head of change management to oversee a number of IT projects.

Monaghan will take responsibility for overseeing the Vernon’s smooth transition to a new technology system that will enhance its banking ecosystem that connects it to members, intermediaries and FinTechs.

The Vernon is a long-time partner of Mutual Vision, a customer-owned technology provider based nearby in Wilmslow.

Monaghan will lead the Vernon’s IT change team as Mutual Vision upgrade to its new cloud banking engine from Mambu.

The new partnership between Mambu and Mutual Vision will bring a new level of choice and flexibility to Vernon Building Society’s banking staff.

Monaghan joins from Housing Plus Group, a not-for-profit housing association, where he delivered large-scale organisational change projects.

He brings with him a wealth of expertise across improving operational performance, efficiency, and customer satisfaction through the implementation of smart and intelligent processes and systems.

Monaghan said: “I’m delighted to join Vernon Building Society during their hugely exciting centenary year.

“They have a really high performing IT team already and I’m confident we’re ready to handle some game-changing transformational projects that will really improve things for staff and ultimately members.”

Steven Fletcher, CEO at Vernon Building Society, added: “Our IT department has grown 200% over 5 years as we continue to keep ahead of the fast pace of technology and digital.

“Reliable and secure software is vital in the world of finance and Stephen is essential in our smooth adoption to some exciting upgrades that will ensure we can offer the best service to our members over the next 100 years.”