Rachel Lummis

Xpress Mortgages adopts OMS CRM solution

One Mortgage System (OMS) has been adopted by intermediary firm, Xpress Mortgages as its new CRM solution.

This partnership further extends OMS’s coverage across the intermediary market and underlines growing broker demand for an all-encompassing CRM system, amongst other tech enhancements.

Xpress Mortgages is an directly authorised mortgage advisory firm founded by Rachel Lummis in 2006.

Lummis, director at Xpress Mortgages, said: We wanted to move to a CRM system that would speed up the mortgage administration process.

“Spending time repeatedly keying in the same data to numerous platforms was not the best use of our time.

“We had a demo with OMS and were quite frankly blown away. This is a move which will significantly cut down the administration time on each case and make the process seamless.” 

Melanie Spencer, business partnership and growth director at One Mortgage System (OMS), added: “It’s always reassuring to have such positive tech related conversations with intermediary firms, especially forward-thinking ones such as Xpress Mortgages who have established a strong reputation in the industry for delivering the highest service standards.

“We hope the integration of our CRM solution will further enhance these already impressive client relationships and improve their mortgage journey by automating workflows and optimising time-consuming internal processes, amongst many other important features.”

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